Engineers who improve your agent
Our forward deployed engineers (FDEs) work inside your engineering team and ship changes that measurably improve accuracy, latency, and cost.
Ready to improve your agent? Let's talk.
How an engagement runs
Step 1: Scope
We agree the goal in writing: the agent, the metric, today's baseline, and the target.
You getA written scopeStep 2: Diagnose
We read your production traces and rank what is failing by what it costs you.
You getRanked findings linked to trace evidenceStep 3: Fix
We ship prompt, tool, retrieval, eval, and code changes as pull requests in your repository.
You getPull requests you review and mergeStep 4: Verify
Every change is measured against the baseline on your evals and live traces.
You getBefore and after numbersStep 5: Hand off
We review progress against the metrics regularly, and leave the evals and docs with your team.
You getA handoff document and the eval suite
Frequently asked questions
01What happens when the scope changes?
New requests are written down first, with the hours and the metric impact. Work starts once you approve.
02How is it priced?
Billed on engineering hours and results, not per seat. We agree the target metrics up front and report against them.
03How is it different from Enterprise?
Enterprise is the platform: self-hosting, custom retention, and SLA support. Service is people, and does not include self-hosting or licensing.